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Recently, Margaret Dunn, portfolio director at WorldGaming, interviewed Sergey Kastukevich, chief technology officer at SOFTSWISS, in a primer of both Tech Race and ICE Hall 7. The pair also shared their perspective on the development of AI in the industry.

Tech Race Summit 2026 takes place on 10 September in Warsaw. It gathers the experts working on the technology behind today’s digital businesses.

According to Kastukevich, Tech Race Summit is filling a genuine void. Although he has seen plenty of business-focused conversation in iGaming, there is almost no dedicated space for engineering and technology discussions.

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Instead, spreadsheets and business-intelligence dashboards each accounted for 30%, and CRM platforms followed at 24%. Only 15% used AI/automation tools in any capacity, and then only as secondary aids.

Large and demanding portfolios were highlighted as a key challenge, with 64% of managers overseeing 100 or more VIPs, while one in five managed more than 500. 

The report highlighted the intense workload by estimating that a manager looking after 250 players would have roughly 100 seconds to commit to each player each day if their time was split equally. Data quality and fragmentation were also issues. 

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Humor is inherently subjective, but the only plausible reason to dismiss Carrot Top after seeing his show live isn’t a distaste for kitsch—it’s being easily offended.

Carrot Top deserves credit not only for his sharp punchlines, but for never growing bitter about becoming a punchline himself. He has always leaned into the jokes made at his expense. That self-awareness is precisely why his cameo in the end-credits photo collage of The Hangover landed so brilliantly.

If you dismiss Carrot Top, it almost certainly means one thing: Like us, you judged his act before seeing it. Giving the show a chance proves his stagecraft vastly funnier than any punchline ever used to dismiss it.